FAQ
How long does it take to make ice cream?
About 20–30 minutes of churning to a soft-serve consistency. For firmer scoops, pop it in the freezer for another 30–60 minutes.
Can it really make two different flavors at once?
Yes — that’s the whole point. The two bowls run independently off one base, so you can churn two totally separate flavors, or double up on one.
Do I need ice or rock salt?
No. You freeze the bowls ahead of time (12–24 hours) and the frozen bowl does the work. No ice, no salt, no mess.
When can I add mix-ins?
In the last ~5 minutes of churning — chocolate chips, fruit, cookie pieces, candy, whatever each person wants.
How do I clean it?
Let the bowls thaw, then hand-wash the bowls, paddles, and lids with warm soapy water. Wipe the motor base — don’t submerge it.
What’s included?
Motor base, two freezer bowls, two paddles, two lids, and a quick-start guide.
How fast does it ship?
Free worldwide standard delivery is estimated at 8–12 business days. Faster delivery is £9.99 and estimated at 6–8 business days.
What if I have a problem with it?
You’re covered by our 30-day return policy. If something’s wrong, email us and we’ll make it right.