Refund Policy

We want you to love your FrostCup. If you're not happy, you're covered by our 30-day return policy.

  • You have 30 days from delivery to request a return.
  • Items must be in original condition and packaging.
  • To start a return, email support@frostcupsco.com with your order number.
  • Refunds are issued to your original payment method once the return is received and inspected.

If your item arrives damaged or faulty, contact us straight away at support@frostcupsco.com and we'll make it right at no cost to you.